Delete your account and data

1. If you own a workspace (signed up with email or Google)

1. Optional: download a copy of your data first in the app or website under Settings → Backup.
2. Send an email to saurabh@zxnova.com from the email address of your account, with the subject “Delete my ZX Nova SiteDesk account”. Mention your workspace name.
3. We confirm by email that the request is really from you, then delete your account and your whole workspace within 7 working days and email you when it is done.

2. If your login was created by your employer

Staff logins belong to the business that created them. Ask your administrator to remove your login in Settings → Users & roles. If they do not respond, email saurabh@zxnova.com with your name, username and workspace name and we will help.

3. Deleting some data without deleting the account

Workspace owners can delete individual items (chat messages, files, attendance photos, expenses, invoices and so on) inside the app at any time. You can also email saurabh@zxnova.com to ask us to delete specific personal data, such as attendance selfies or location history, while keeping the account.

4. What is deleted

• Your account details: name, email, phone number and password.
• For workspace owners: the entire workspace database and every file in it — projects, tasks, team chat messages and attachments, attendance records with selfies and locations, payroll, expenses, invoices and all staff logins.
• Login history and device app-lock keys linked to the account.

5. What we keep, and for how long

• Payment and invoice records of your subscription payments are kept for 8 years, because Indian tax law (GST) requires it. They contain your name, email, amount and date — not your business data.
• Server backups may still contain deleted data for up to 30 days, after which they are overwritten.
• Nothing else is kept.

6. Contact